FAQ

📦 How long does shipping take?

Standard SA: 1–3 weeks

Express SA: 1–2 weeks

International: 2–3 weeks

Express Intl: 1–2 weeks

💳 What payment methods do you accept?

We accept secure card payments, EFT, QR, and select international cards.

🔁 What is your returns policy?

Returns are accepted within 7 days if the item is unused and in original packaging. Contact support for eligibility.

🚚 Do you offer tracking?

Yes! You’ll receive a tracking link via email once your order is fulfilled.

📧 I have another question, how can I reach you?

Email us at hello@coldlandsupply.co.za